Operations Specialist – Business Development Support

About the role

Devotel, a global provider of voice and SMS solutions, is looking for a highly organized, detail-oriented Operations Specialist to support its Business Development Team. The role keeps things moving behind the scenes: planning and running the team's presence at international industry events, coordinating partner onboarding from first contact to go-live, and keeping business data accurate and up to date.

Key responsibilities

• Research relevant international industry events and recommend which ones to attend, preparing cost estimates and budget options (tickets, sponsorship, team size, flights, hotels).
• Manage event logistics end to end: registrations, communications with organizers, contracts, sponsorships, venue and meeting arrangements, flights and accommodation.
• Work with the marketing team on event materials and design, and keep track of calendars, attendee lists and guest invitations.
• Handle incoming travel requests and keep travel and meeting details organized in internal systems.
• Record meeting notes after each event and ensure follow-ups such as presentations are completed on time.
• Own incoming partnership and interconnection requests, prepare and track NDAs and contracts through signature with Account Managers and the legal team, and archive signed agreements.
• Bring in the technical team during setup, connect the right people and follow up until integration is live, then hand each new partner over to an Account Manager.
• Follow up daily on target companies and open business development items, and research and complete missing company and client information in the CRM, flagging unresolved gaps.

Required profile

• Bachelor's degree in Business Administration, International Relations or a related field.
• 1-3 years of experience in operations, business development support or a similar coordination role; fresh graduates with relevant internship experience are also encouraged to apply.
• Proactive, solution-oriented and comfortable in a fast-paced international team.
• Strong organization, attention to detail and comfort communicating with external partners, vendors and event organizers.
• Excellent written and spoken English.

Required skills

• Experience with CRM tools, ticketing systems and MS Office/Google Workspace is a plus.
• Experience in telecom, tech or B2B environments is a plus.