Reception Agent – Front Office
ibis, ibis Styles, ibis budget · Tuzla
Job description
About the role
We are seeking a Reception Agent to join the Front Office team at ibis Istanbul Tuzla. In this role you will be the first point of contact for guests, ensuring a warm welcome and smooth stay.
Key responsibilities
- Greet and assist guests in a friendly, professional manner.
- Handle check‑in and check‑out procedures, including reservations, room assignments and payments.
- Respond to guest requests, direct inquiries to appropriate departments and provide accurate information about hotel services.
- Manage telephone and email communications.
- Coordinate with other hotel departments to ensure seamless operations and high guest satisfaction.
Required profile
- Previous experience in hospitality or a receptionist role (preferred).
- Strong command of English and excellent communication skills.
- Guest‑oriented, dynamic and solution‑focused attitude.
- Team player with a positive mindset, able to work in a fast‑paced, shift‑based environment.
Required skills
- Proficiency with MS Office applications.
- Familiarity with hotel management systems (advantage).
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Published 3 hafta önce
Expires 1 ay sonra
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ibis, ibis Styles, ibis budget
Tuzla