Senior Site Specialist

About the role

ICON is a global healthcare intelligence and clinical research organisation. As a Senior Site Specialist you will be the primary operational contact for investigator sites, overseeing start‑up, maintenance and close‑out activities to ensure an efficient site experience.

Key responsibilities

• Manage advanced site‑level activities, including document collection, review and maintenance for assigned studies.
• Act as the main liaison for site staff on operational questions, documentation requirements and study processes.
• Update site status and information accurately in clinical trial management systems and trackers.
• Coordinate site visits, meetings and communications together with CRAs and project teams.
• Identify workflow improvements and contribute to process‑enhancement initiatives.
• Mentor junior site support team members on best practices.

Required profile

• Bachelor's degree in life sciences, healthcare, business or related field, or equivalent clinical research experience.
• Fluent English with strong communication and interpersonal skills.
• Proven experience in site support, clinical administration or similar roles within CRO, pharma or healthcare.
• Excellent organisational skills and ability to manage multiple sites and priorities.

Required skills

• Fluent English.
• Knowledge of Good Clinical Practice (GCP) and clinical trial processes.
• Experience with clinical trial management systems.

What we offer

• Competitive base salary and performance‑related incentives.
• Health and wellbeing programmes including medical, dental and vision coverage.
• Retirement and pension plans, life assurance and disability coverage.
• Learning and development opportunities through structured training and career pathways.