Service Sales Account Manager - Fire Safety & Building Automation

About the role

Siemens is looking for an Account Manager for its SI Buildings Service Sales team. You will grow service sales, manage customer relationships and secure profitable orders across Fire Safety, Fire Fighting, Building Automation, BMS and other ELV systems, working closely with technical and operational teams.

Key responsibilities

• Identify, pursue and close service opportunities within the assigned customer base and build long-term partnerships with customers, consultants and stakeholders.
• Promote Siemens service offerings such as maintenance contracts, digital services, lifecycle modernizations, upgrades, migrations and energy efficiency solutions.
• Develop and execute account plans, turn customer operational challenges into value-based service solutions and lead contract negotiations.
• Collaborate with technical, engineering, commercial and operations teams to prepare competitive proposals and secure new service agreements and portfolio expansion.
• Maintain a healthy sales pipeline, provide accurate forecasts through CRM and sales reporting tools, and act as the main point of contact during the sales cycle.
• Monitor market trends and competitors, and spend at least 50% of your time face-to-face with customers on site.

Required profile

• Bachelor's degree in Engineering or a related technical discipline.
• Minimum 5 years of experience in Building Technologies, Fire & Life Safety or related infrastructure sectors.
• Minimum 3 years of proven service sales experience with a track record of meeting sales targets.
• Mandatory experience in Fire Alarm and Fire Fighting systems service business.
• Fluency in English (written and spoken) is mandatory.

Required skills

• Strong knowledge of Building Management Systems (BMS) and other ELV systems.
• Understanding of service agreements, lifecycle services, modernization and migration projects and digital services.
• Customer relationship management, account development and solution selling.
• Negotiation skills, commercial acumen and stakeholder management.
• Ability to work in a cross-functional, matrix organization.

What we offer

• Speaking up culture, respectful workplace and a global work environment.
• Remuneration package and recognition tools with spot awards.
• Learning and development opportunities.
• Flexible working models, leave days for parents and creche allowance for mothers.
• Matching shareholding programs and remote working options where applicable.