Account Manager

Key responsibilities

• Grow and manage a portfolio of restaurant and food & beverage (F&B) clients by strengthening existing relationships and developing new partnerships to generate sales opportunities and contribute to individual, regional, and team targets.
• Conduct regular site visits, sales meetings, and product demos to perform in‑depth needs analysis and offer tailored digital solutions that optimize restaurant operations.
• Effectively present innovative software solutions across various restaurant functions—order management, kitchen display systems, inventory and cost control, delivery/takeaway integrations, and POS systems—highlighting features that enhance operational efficiency and guest satisfaction.
• Collaborate proactively with marketing, pre‑sales, product, and customer success teams to deliver integrated solutions and ensure an exceptional customer experience.
• Gather client feedback and industry insights to contribute to the continuous improvement of our products and services.

Required profile

• Bachelor's degree from a reputable university.
• Minimum of 7 years of experience in B2B sales, preferably in restaurant technologies, food & beverage software, or IT solutions for the restaurant industry.
• Strong understanding of restaurant operations and decision‑making processes, with the ability to engage effectively with restaurant operators, managers, and technical staff.
• Goal‑oriented with a structured work approach, strong sense of ownership, and a positive, solution‑driven attitude.
• Commercial acumen with the ability to identify business needs and recommend the appropriate technology solutions.
• Eagerness to learn about global and local trends in the restaurant and F&B tech space, including both company and competitor products.
• Proficiency in English at a business or advanced level.
• Strong digital literacy with proficiency in online office tools and CRM platforms.
• Excellent communication and negotiation skills with a strong customer‑focused mindset.
• Flexibility to travel and work actively in the field, with a valid driver’s license.