Assistant Head Housekeeper – Istanbul

About the role

The Assistant Head Housekeeper supports the Head Housekeeper in delivering high‑quality housekeeping services at a boutique hotel. This position ensures rooms and public areas meet the brand’s standards while coordinating daily operations and staff.

Key responsibilities

• Assist the Head Housekeeper in managing daily housekeeping operations.
• Supervise and support the housekeeping team to maintain cleanliness, presentation, and guest satisfaction.
• Coordinate room assignments, cleaning schedules, and operational priorities.
• Conduct regular inspections of guest rooms, public areas, and back‑of‑house spaces.
• Communicate room status accurately to the Front Office.
• Monitor supplies, amenities, cleaning materials, and uniforms; support stock control and ordering.
• Liaise with Engineering for maintenance issues and follow‑up repairs.
• Help prepare staff schedules and ensure appropriate staffing levels.
• Ensure compliance with SOPs, hygiene, health, and safety standards.
• Assist with training, development, and performance follow‑up of team members.
• Handle guest requests and feedback professionally.
• Support expense control and resource efficiency.
• Take charge of housekeeping operations in the Head Housekeeper’s absence.

Required profile

• Minimum 2 years experience in a similar assistant head housekeeper role.
• Good command of written and spoken English.
• Strong leadership, organisational and time‑management abilities.
• Attention to detail and commitment to high cleanliness standards.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks in a fast‑paced hospitality environment.
• Knowledge of housekeeping operations, cleaning standards and inventory control.
• Guest‑oriented, proactive and solution‑focused attitude.
• Collaborative mindset for working with other departments.

Required skills

• Proficiency with MS Office applications.