Convention & Events Sales Manager

About the role

Join Accor's Swissôtel The Bosphorus in Istanbul as a Convention & Events Sales Manager, driving sales and delivering exceptional event experiences for corporate and social clients. You will be responsible for generating demand, managing client relationships, and ensuring high guest satisfaction throughout the event lifecycle.

Key responsibilities

• Organise and execute sales call programmes, visiting existing and potential clients to generate demand and increase business volume.
• Handle inquiries for meetings, conferences, weddings, social events and group bookings from initial contact through contract signing.
• Prepare tailored proposals, contracts and quotations, conduct site inspections and hotel presentations for prospective clients.
• Coordinate with Operations, Food & Beverage, Front Office, Housekeeping and other departments to ensure successful event execution.
• Monitor event details, communicate client requirements to operational teams, and ensure high guest satisfaction before, during and after each event.
• Identify new business opportunities, negotiate rates and contractual terms while maintaining profitability.
• Maintain accurate records in the hotel’s CRM and sales systems, and prepare sales reports, forecasts and market analysis.

Required profile

• Bachelor’s degree in hospitality management, business administration, tourism or related field.
• Minimum 5 years of experience in convention & events, catering sales or hotel sales.
• Excellent communication, negotiation and presentation skills.
• Customer‑oriented with strong relationship‑building abilities.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Flexible to work evenings, weekends and holidays as required.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with hotel sales systems and CRM platforms.
• Strong command of written and spoken English.