Corporate & Diplomatic Sales Manager
Mandarin Oriental · Greater Istanbul
Job description
About the role
The Corporate & Diplomatic Sales Manager is responsible for acquiring, developing and managing local and international corporate and diplomatic accounts. The role covers account planning, direct sales, RFP management and collaboration with regional and global sales teams.
Key responsibilities
- Proactively acquire, develop and manage local and international corporate and diplomatic accounts.
- Prepare account plans with clear production targets, sales actions and regular performance reviews.
- Conduct sales calls, presentations, site inspections, client entertainment and market visits.
- Develop business through corporate bookers, embassies, global accounts, TMCs and relevant partners.
- Identify total account opportunities across rooms, meetings, events, dining and other hotel experiences.
- Manage RFP processes and work with Revenue Management on profitable pricing and commercial terms.
- Monitor account production, market trends and competitor activity to find share-growth opportunities.
- Maintain accurate account profiles, activities, pipeline and follow-up actions in Delphi.
- Collaborate with Regional and Global Sales teams to maximise account opportunities and referrals.
- Deliver agreed revenue, room-night, account-acquisition and sales-activity targets.
Required profile
- Previous sales, account management or business development experience, preferably in luxury hospitality.
- Strong knowledge of corporate and diplomatic markets, account management and GDS channels.
- Fluent in Turkish and English; additional languages are an advantage.
- Willingness to travel and attend client or industry events when required.
Required skills
- Proven ability to acquire new business, develop strategic accounts and achieve revenue targets.
- Excellent presentation, negotiation and relationship-management skills.
- Commercially driven, organised and confident using account data and CRM systems.
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Published 7 hours ago
Expires 1 month from now
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Mandarin Oriental
Greater Istanbul
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