Demand Planner (S&OP) - Europe

About the role

Alcon, a global leader in eye care, is hiring a Demand Planner supporting its Europe Sales & Operations Planning (S&OP) organization. You will drive demand planning excellence, support strategic business decisions and ensure alignment between Commercial, Finance and Supply Chain teams. The role can be based in Turkey and may also be considered in other strategic European locations depending on business needs.

Key responsibilities

• Work with Commercial, Finance, Marketing and Supply Chain stakeholders across several countries to turn market insights, risks, opportunities and priorities into accurate demand forecasts and executable plans.
• Lead monthly Demand Review processes and own forecast submissions for several markets, covering about six countries and a complex product portfolio.
• Drive New Product Launch planning, including launch forecasting, lifecycle planning, cross-functional coordination and demand assumptions.
• Manage master data quality and financial reconciliation, providing analytical insights for decision-making and continuous improvement.
• Build relationships with senior business leaders, influence decisions with data-driven recommendations and identify forecast, launch and obsolescence risks early.

Required profile

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Economics, Operations Management or a related field.
• Fluent English, written and spoken; Turkish is a strong advantage.
• 3+ years of experience in demand planning, S&OP, IBP, forecasting or supply chain planning in an international setting.
• Willingness to travel within the EU (about quarterly).

Required skills

• Solid understanding of demand forecasting, forecast accuracy, forecast bias and planning processes.
• Experience with SAP, SAP IBP, APO, Kinaxis or similar planning and ERP systems.
• Advanced Excel skills for analysing large datasets.
• Experience with master data management, data quality and planning performance optimization.
• Strong communication, stakeholder management and business partnering skills, including with senior leaders.
• Analytical mindset, problem-solving and ability to work independently in a fast-paced, matrix organization.

Experience in medical devices, pharmaceuticals, healthcare, FMCG, new product launch planning or Power BI is considered a strong advantage. Applications should be submitted with an English-language CV via the Alcon careers site.