Logistics Operations Leader

About the role

Arvato Logistics, a Bertelsmann-affiliated supply chain and e-commerce service provider, is looking for a Logistics Operations Leader in Istanbul. The role leads a team and manages e-commerce operations, with the candidate expected to live on the Anatolian side of Istanbul.

Key responsibilities

• Lead a team and act as a good team player
• Manage e-commerce operations and prepare sustainable development plans
• Take corrective action from an operations perspective and solve operational problems
• Provide weekly and monthly KPI reports and continuously prepare and follow up monthly forecasts
• Motivate and coordinate the field team to deliver business results and customer satisfaction, in line with strategic plans
• Take part in process development studies and support IT system transitions

Required profile

• Minimum bachelor's degree in Industrial Engineering or Management Engineering
• 3 years of experience in logistics processes, preferably in e-commerce
• Experience in field force management
• Advanced knowledge of English, written and spoken
• Willingness to live on the Anatolian side of Istanbul; complete military service required for male applicants

Required skills

• Strong interpersonal and communication skills and strong problem-solving skills
• Ability to work in a dynamic, fast-paced environment
• Customer and solution-oriented approach
• Good knowledge of MS Office applications
• Knowledge of the handle system (SAP)

What we offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning and career development
• A collaborative and supportive team culture
• The chance to be part of Bertelsmann SE & Co. KGaA