Site Reliability Engineer

About the role

Join MetLife’s Global Technology team as a Site Reliability Engineer, where you will help design, build, and operate resilient, secure, and observable platforms that support mission‑critical business operations. You will work at the intersection of software engineering, infrastructure, and security, leveraging AI‑powered analytics and modern SRE practices to improve system reliability and performance.

Key responsibilities

• Design, implement, and manage end‑to‑end observability solutions covering logs, metrics, and traces.
• Develop dashboards, alerts, and visualizations to enable proactive issue detection.
• Build and maintain Elastic Stack (ELK / OpenSearch) based logging and monitoring platforms.
• Define and continuously refine SLIs, SLOs, and alerting strategies.
• Utilize AI‑driven analytics to detect anomalies, accelerate root‑cause analysis, and enhance operational intelligence.
• Collaborate with product, security, and platform teams to design scalable, resilient cloud and hybrid solutions.
• Promote automation‑first operations, reducing manual effort and increasing efficiency.

Required profile

• Strong understanding of observability concepts and SRE best practices.
• Experience working with large‑scale, enterprise‑level systems.
• Ability to collaborate across cross‑functional teams and drive a reliability culture.

Required skills

• Elastic Stack (ELK / OpenSearch)
• Observability tools for logs, metrics, and traces
• AI‑powered analytics for anomaly detection
• Cloud and hybrid environment design
• SLO/SLI definition and incident management

What we offer

• Opportunity to work on enterprise‑scale, mission‑critical systems.
• Access to modern engineering tools, practices, and a global collaboration network.
• Continuous learning and professional growth in a forward‑thinking technology organization.