Store Manager - Tommy Hilfiger Antalya

About the role

PVH, the parent company of Calvin Klein and Tommy Hilfiger, is hiring a Store Manager for its Tommy Hilfiger store in Antalya (Land of Legends). The role centres on delivering an exceptional customer experience, developing the store team and improving business performance.

Key responsibilities

• Set and enforce customer experience standards, and fix issues through feedback, training and coaching of sales staff
• Build relationships with neighbouring businesses for go-to-market initiatives and carry out competitor analysis
• Follow trends and understand customer profiles through media and local community engagement
• Develop and oversee the professional growth of store personnel, define training needs with Deputies, manage performance evaluations, propose development plans and lead recruitment
• Qualify the Area Manager on FTE and role requirements, and oversee workforce planning handled by Deputies
• Coordinate store priorities regularly, taking into account the retail calendar and project timelines
• Analyse business performance with data from the Business Analyst and act on it to improve sales and KPIs

Required profile

• At least 5 years' experience in a similar role within a structured environment
• Fluent English, written and spoken
• Strong business acumen, communication and collaboration skills
• Detail-oriented, organised, able to work under pressure and meet deadlines

What we offer

• A flexible hybrid working model and choice of working hours
• Wellbeing programmes, a premium subscription to headspace and volunteering opportunities
• Training through PVH University
• Employee discounts and involvement in market launches