Store Supervisor - Luxury Lifestyle Destination

About the role

Aliée Istanbul is a luxury lifestyle destination combining hospitality, gastronomy, culture, retail and experiences. It is looking for a passionate, detail-oriented and highly motivated Store Supervisor to support the daily operations of its store.

Key responsibilities

• Manage the daily opening and closing of the store.
• Welcome and assist guests, providing a personalized and high-quality shopping experience.
• Handle sales transactions, payments and daily cash procedures accurately.
• Monitor stock levels, display and replenish products, and support regular stock counts.
• Maintain the cleanliness, organization and visual presentation of the store.
• Prepare daily sales and operational reports as required.
• Handle guest requests, feedback and complaints professionally, and coordinate with hotel departments when needed.
• Ensure compliance with company policies, operational procedures and health and safety standards.

Required profile

• Previous experience in retail, luxury hospitality, a boutique or a similar customer-facing role.
• Ability to work independently and take full ownership of store operations.
• Ability to work in shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.
• Professional appearance and a genuine passion for luxury service.