Technical Key Account Manager

About the role

As a Technical Key Account Manager in BASF’s Footwear business, you will be the primary liaison between BASF and strategic footwear customers. You will combine deep technical knowledge with commercial insight to drive growth, support product development, and deliver sustainable material solutions.

Key responsibilities

• Manage and develop relationships with assigned footwear customers, handling both technical and commercial inquiries.
• Identify business opportunities by translating customer needs into BASF’s material solutions and value‑adding initiatives.
• Provide technical sales and application support in collaboration with Technical Development, Marketing, and Product Management.
• Lead customer projects, trials, and commercial activities, ensuring alignment across cross‑functional teams.
• Monitor market trends, competitor actions, and customer developments to generate actionable insights.
• Work closely with Sales, Supply Chain, Customer Service, Marketing, and Technical Development to ensure an exceptional customer experience.

Required profile

• Bachelor’s or master’s degree in chemistry, chemical engineering, materials science, engineering, or a related technical discipline.
• Minimum 5 years of experience in technical sales, key account management, application development, or a comparable customer‑facing technical role.
• Experience in the footwear, polyurethane, plastics, chemical, or materials industry is a plus.
• Fluency in Turkish and English, both written and spoken.

Required skills

• Technical sales
• Key account management
• Application development
• Footwear industry knowledge
• Polyurethane and plastics expertise