VR Experience Associate

About the role

Muzeverse is looking for team members to join its VR experience team at Galataport Istanbul. You will take an active role in onboarding, offboarding and the experience areas, helping guests feel welcome and keeping operations smooth, while preparing, maintaining and checking VR equipment daily.

Key responsibilities

• Welcome visitors before the experience and give them the necessary instructions
• Monitor guest needs and offer quick, professional solutions
• Report observations and feedback to help improve the experience
• Take part in onboarding, offboarding, experience areas and monitoring points
• Prepare VR equipment daily (cleaning, disinfection, checks)
• Perform basic technical checks (power on/off, restart, connection checks)
• Manage the experience flow, including guest transitions, timing and queue management
• Support the Location Manager during opening and closing procedures
• Follow occupational health and safety rules, apply safety measures during VR use and report technical issues, safety breaches or incidents

Required profile

• Customer-oriented, with strong communication skills and a friendly attitude
• Team player
• Interested in basic technical topics and eager to learn
• Able to adapt to a dynamic work environment
• Basic English is preferred

Working conditions

• 6 working days per week, 1 day off (shift-based system)
• 48 hours per week