Front Desk Agent
Hilton · Greater Istanbul
Job description
About the role
Join the hospitality team at Conrad Istanbul Bosphorus and be the first friendly face guests see. You will ensure smooth check‑in and check‑out experiences while delivering memorable service that reflects the brand’s commitment to warmth and light.
Key responsibilities
- Greet guests, verify details, assign rooms, issue keys and provide welcome materials or bell service assistance.
- Process departures by confirming charges, handling payments, issuing receipts and using the POS system accurately.
- Provide comprehensive information on hotel offerings, rates, promotions and local attractions.
- Promote hotel amenities and up‑sell services to maximize revenue.
- Respond promptly to guest requests, resolve concerns and manage communications with care.
Required profile
- A passion for spreading the light and warmth of hospitality.
- Integrity – always doing the right thing.
- Leadership – inspiring others.
- Teamwork – believing collaboration drives the best outcomes.
- Ownership – taking accountability for results.
- Urgency – focusing on the present moment to make a lasting impact.
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Published 6 saat önce
Expires 1 ay sonra
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Hilton
Greater Istanbul