Night Auditor
Raffles Hotels & Resorts · Istanbul
Job description
About the role
We are seeking a dedicated Night Auditor to join Raffles Istanbul, a luxury hotel renowned for its timeless elegance and exceptional guest experiences. The successful candidate will ensure seamless overnight operations, combining front‑desk service with accurate financial reporting.
Key responsibilities
- Perform nightly audit of all hotel accounts, verifying accuracy of postings and reconciling discrepancies.
- Handle front‑desk duties during the night shift, including guest check‑ins, check‑outs, and inquiries.
- Prepare and submit detailed night‑shift reports to management.
- Respond promptly to guest requests and resolve issues while maintaining a calm, professional demeanor.
- Assist in emergency situations when the night manager is occupied, ensuring guest safety and operational continuity.
Required profile
- Passion for luxury hospitality and delivering exceptional service.
- Strong interpersonal and communication skills in English, both written and verbal.
- Attention to detail and a commitment to excellence.
- Ability to work effectively as part of a diverse, dynamic team.
- Proactive, solution‑oriented attitude with good judgment when dealing with difficult guests.
Required skills
- Ability to perform night‑shift accounting and reporting tasks.
- Capability to remain calm and courteous under pressure.
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Published 1 ay önce
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Raffles Hotels & Resorts
Istanbul
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