Assistant Groups, Banquet & Catering Sales Manager

About the role

This role is responsible for managing enquiries for banquets, catering, weddings, social and corporate events, from qualification through to conversion. It covers proposal preparation, negotiations, contracting, handover to operations and post-event follow-up, while working with Revenue Management and Operations on pricing and availability.

Key responsibilities

• Manage incoming banqueting, catering, wedding, social and corporate event enquiries from qualification through conversion.
• Take ownership of proposals, negotiation, contracting, handover and post-event follow-up.
• Understand client requirements and maximise value across event space, F&B, accommodation and other hotel experiences.
• Prepare personalised, commercially compelling proposals within agreed response standards.
• Conduct client meetings, site inspections, menu discussions and event presentations.
• Achieve agreed revenue, conversion, average-spend and sales-activity targets.
• Upsell menus, beverages, accommodation and additional experiences.
• Work with Revenue Management and Operations on pricing, availability, minimum spends and commercial terms.
• Maintain enquiry details, financial values, status and next actions in Delphi.
• Review lost and turned-down business to find conversion barriers and improvement opportunities.
• Ensure confirmed business is handed over accurately to Event Management and Operations.
• Build relationships with event agencies, planners, DMCs, corporate clients and other partners.

Required profile

• Previous banquet, catering, event or group sales experience, preferably in luxury hospitality.
• Strong understanding of event sales, pricing, contracting and F&B packages.
• Proven ability to qualify enquiries, prepare strong proposals and convert business.
• Commercially driven, detail-oriented, able to manage multiple opportunities and deadlines.
• Excellent client-facing, communication and relationship-management skills.
• Fluent in Turkish and English; additional languages are an advantage.
• Flexibility to support evening or weekend client appointments and events when required.

Required skills

• Experience with Delphi or a comparable sales and catering system is preferred.