CPE Field Application Engineer

About the role

Turknet, the fastest-growing broadband ISP in Turkey, is looking for a CPE Field Application Engineer. The role covers performance testing of CPE devices, supporting product management and working closely with CPE vendors on roadmaps, firmware upgrades and bug reporting. The position focuses on consumer home network and Wi-Fi performance.

Key responsibilities

• Define the performance test scope, run tests and report results for current and candidate CPE devices in the Turknet residential and corporate portfolio
• Support CPE product management with specifications, development and localization coordination, and project management before and after deployment
• Interface with CPE vendors on roadmaps, firmware upgrades, testing and bug reporting
• Analyze CPE smart cloud and ACS data to focus on home network and Wi-Fi performance and define action plans to raise customer satisfaction
• Follow the latest technology and trends

Required profile

• Bachelor's degree in engineering or a related field
• Fluent spoken and written English
• Previous experience with CPE vendors and telco operators preferred
• Willingness to install CPE devices (router, switch, radio link, L2/L3 ONT, HGW, xDSL) independently, or willingness to learn

Required skills

• Knowledge of broadband, DSL, 802.11 wireless, IP networking and TCP/IP protocols (HTTP, DNS, TELNET, SMTP, SNMP, SYSLOG)
• Knowledge of IP routing, IP/MPLS and Wi-Fi technologies
• Experience in CPE testing, deployment and project management

Applications are made through LinkedIn, followed by a skills interview, a possible case study, and a second technical interview.