Front Desk Receptionist – Hospitality Role
Hilton · Beşiktaş
Job description
About the role
Join the DoubleTree by Hilton team in Istanbul as a Receptionist and become the first friendly face guests encounter. You will create memorable first impressions while ensuring smooth check‑in and check‑out experiences.
Key responsibilities
- Greet guests, verify reservation details, assign rooms, issue keys and provide welcome materials.
- Process departures, verify charges, handle payments and issue receipts using the point‑of‑sale system.
- Maintain up‑to‑date knowledge of hotel rooms, rates, promotions and local attractions to answer guest inquiries.
- Promote hotel amenities and services through up‑selling techniques to maximize revenue.
- Respond promptly to guest requests, resolve concerns and manage internal communications.
Required profile
- Passion for delivering exceptional hospitality and creating a warm atmosphere.
- Integrity, teamwork, ownership and a sense of urgency in daily tasks.
- Strong communication skills and a customer‑focused mindset.
Required skills
- Proficiency with point‑of‑sale (POS) systems for payment processing.
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Published 2 hafta önce
Expires 1 ay sonra
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Hilton
Beşiktaş
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