IT Manager

About the role

BtcTurk | Teknoloji, a technology company in financial services, is looking for an IT Manager. The role covers the company's IT infrastructure, systems and operations, and leads the IT team.

Key responsibilities

• Manage the company's IT infrastructure, systems and operations, and lead the IT team while supporting its professional development.
• Manage data center infrastructure, including servers, virtualization, storage and network components.
• Oversee incident, problem, change, capacity, backup, business continuity and disaster recovery processes.
• Ensure the security, availability and reliability of enterprise systems such as identity and access management, email, collaboration and endpoint management.
• Improve IT processes, documentation, monitoring and operational efficiency.
• Plan infrastructure modernization and cloud initiatives, and manage vendors, licenses and budgets.
• Monitor operational risks, conduct root cause analysis and prevent recurring issues.

Required profile

• Bachelor's degree in Computer Engineering, Software Engineering or a related field.
• At least 10 years of IT infrastructure and operations experience, including 2 years in a leadership role.
• Experience with high-availability systems, preferably in finance, FinTech or e-commerce.
• Knowledge of information security, access management, backup and disaster recovery.
• Familiarity with IT service management; ITIL certification is a plus.
• Experience in vendor management and budget planning.
• Excellent written and verbal English.

Required skills

• Hands-on experience with server systems, virtualization, storage, networks and hybrid cloud environments.
• Cloud migration, infrastructure automation and monitoring.
• Strong analytical, problem-solving, leadership and communication skills.