Guest Services Executive – Hotel Front Desk

Hilton · Greater Istanbul

🇬🇧 English

Job description

About the role

As a Guest Services Executive you will be the first point of contact for guests, creating welcoming first impressions and ensuring smooth arrivals and departures. You will work closely with the hotel team to deliver memorable experiences that reflect Hilton’s commitment to hospitality.

Key responsibilities

Greet guests, complete check‑in, assign rooms and issue keys.
Process check‑out, verify charges, handle payments and issue receipts.
Provide accurate information about hotel amenities, room types, rates, promotions and local attractions.
Promote hotel services and upsell amenities to maximise revenue.
Respond promptly to guest requests, resolve concerns and manage communications.

Required profile

Passion for delivering warm hospitality and memorable guest experiences.
Integrity, teamwork, leadership and a strong sense of ownership.
Ability to work with urgency and attention to detail in a fast‑paced environment.

Required skills

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Hilton.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in Turkey.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 1 month ago

Expires 6 days from now

29 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

Hilton

Greater Istanbul

Related job offers

Emplois à Greater Istanbul Métier : Hospitality & Catering