International Visual Training Specialist

About the role

We are seeking a passionate Visual Training & Development Specialist to lead capability building initiatives for Visual Merchandising teams across our international operations. The role designs learning journeys, develops talent pipelines, and ensures VM competencies translate into measurable business outcomes.

Key responsibilities

• Analyse competency gaps and design end‑to‑end learning journeys, certification processes and digital learning solutions.
• Facilitate classroom trainings, workshops, webinars and field‑based activities, delivering programs in English to international participants.
• Manage VM promotion, certification and succession planning programs, supporting the development of future VM leaders.
• Establish assessment methodologies, measure learning impact, and generate insights for continuous improvement.
• Partner with Retail Operations, Visual Merchandising, HR and international teams as a trusted advisor for capability development.

Required profile

• Bachelor’s degree in Business Administration, Education, Psychology, Retail Management, Fashion Merchandising or related field.
• 2‑3 years of experience in Learning & Development, Training, Visual Merchandising or Retail Development.
• Experience designing and facilitating training programs, preferably in multicultural environments.
• Strong communication, stakeholder management and project planning skills.
• Passion for fashion and visual merchandising with a business‑oriented mindset.

Required skills

• Knowledge of adult learning principles and instructional design methodologies.
• Experience with digital learning platforms and content development tools.
• Advanced MS Office skills, especially PowerPoint and Excel.
• Ability to analyse learning data and generate actionable insights.